Pre-fulfillment order care

Give customers a moment to fix the order before it ships.

Haven lets shoppers correct a shipping address or request a cancellation while your fulfillment rules remain in control.

Built for Shopify merchants who want fewer support tickets and fewer avoidable reships.

Address corrections

Let customers fix delivery details before fulfillment locks.

Apply your time windows and order-state rules before acting.

Keep approvals, decisions, and the audit trail in one place.